HOW IT WORKS
Learn more about what you get when you join Travel For All
ACCESSIBILITY ASSESSMENT TOOLS
You will download a number of forms to use to collect more information about your property.
The forms are extensive because they cover a large number of options for tourism businesses of all types and sizes. Complete what is relevant for you and leave the rest.
For most properties you will quickly complete a lot of the information from the comfort of your desk and from your detailed knowledge of the property.
Then, we ask that you walk around your property to collect the remainder of the information, take some measurements and take photos to accompany your Accessibility Statement.
The core information we ask you to collect is divided into the following sections:
- Booking Process
- Arrival & Departure
- Assistance & Service Dogs
- Staff Training & Assistance
- Getting Around the Property
- Facilities, Tables & Seating (Food and Drink only, coming soon)
- Local Area
- Emergency Procedures
We then provide additional forms, so you can add multiple entries for some features of your property, as relevant:
- Toilets and Bathrooms
- Room Types (Accommodation only)
- Restaurants, Bars and Dining Areas (Accommodation, Activities and Events only)
- Exhibitions and Performances (Activities and Events only)
- Outdoor Areas
- Additional Buildings
We estimate that for small tourism operators, the process to collect the information and take photos will take you a couple of hours.
Training is included for all customers as it is crucial to the guest experience. Our research showed that 80% of people with accessibility needs said helpful and friendly staff was a key factor in the accessibility of a property. It is important that everyone is comfortable assisting guests, whatever their requirements.
Training for yourself and your team members is included with your Travel For All Toolkit (up to 10). For larger businesses, purchase more training places as needed.
You have access to all training provided by Travel For All.
- Disability Awareness Training
- Accessible Social Media Marketing (coming soon)
- Accessible Travel (coming soon)
- Additional courses will be created as required
Your business will have a training group, which you manage to see who has enroled for and completed the training. You can invite your staff members to join Travel For All and get access to your business' training group.
Businesses who choose the Verified Plan or buy unlimited training places, will have a custom branded enrolment page created for them.