Get everything you need to reach the valuable accessible tourism market

Boost your bookings

Travel For All gives you the tools you need to get your share of the accessible tourism market.
Create your Accessibility Statement, step-by-step.

COMPILE

Add another tool to your marketing strategy by creating your Accessibility Statement.

 

Bring together information about your tourism property to help guests with accessibility needs.

View the video to see how the Accessibility Toolkit will allow you to create an Accessibility Statement for your tourism business, in 5 easy steps.

View a completed Accessibility Statement here

Get started with your Accessibility Toolkit today

VIEW VIDEO TRANSCRIPT

Step-by-Step

Use your Travel For All Toolkit to bring together information about your property. You don’t need to think about what people need to know, we have done all of that work for you. Just follow the steps.

Information

An Accessibility Statement is an important marketing tool. The information you include will help people who have mobility, sensory or communication limitations due to age, disability, accident or illness.

Photos and Video

Add images and video to show the details of your property. Along with the detailed information, this allows people to decide if your place is accessible for them.

PROMOTE

Link to your detailed Accessibility Statement, hosted on Travel For All, from your website and marketing materials.

Travel For All Directory (coming in 2021!)

Travel For All is still new. As more tourism businesses come on board we will bring together all the Accessibility Statements into a directory and promote this to our community of travellers with accessibility needs. They will have the confidence to book with you based on the detailed information they see in your Accessibility Statement. We will bring customers to you.

If you come on board now you can secure our limited time lifetime pricing and you will never be asked to pay listing fees in the directory. Your Accessibility Statement and associated images (plus standard listing info) will continue to be hosted on Travel For All and will be included in the directory for no additional cost.

Get started with your Accessibility Toolkit today

Commit to Inclusive Travel

Make a commitment to accessible and inclusive travel and proudly share your commitment in your marketing.

Use your website

Ensure accessibility information is easy to find. Link to your detailed Accessibility Statement and images. Feature accessibility in your menus.

Ask for help

Travel For All offers add-on services to assist with marketing your property and your Accessibility Statement.

LEARN

Training for operators and staff in understanding disability and accessible tourism

What is accessible travel?

Accessible, or inclusive, travel is about equality. It is about everyone being welcomed as your guest.

This is about more than compliance, wheelchairs and dogs – all of which are very important. Accessibility is about facilities, information and attitude.

Read more about accessible travel and how big is this market?

Training

Provide training for your team so they understand more about disability and accessible travel. Allow your team to confidently welcome all guests.

Learn more about the training available

WHY BOTHER?

Doing something about accessibility is good for your business

1 Seeing Eye Dog

Huge market opportunity

While the available market is narrow, go deep with the market you have. Almost 20% of people have a disability. Many more people travel with them. Others have access needs due to age, accident or illness. You can't tell, just by looking at your guests, who needs what.

People need information to decide which places will work for them when travelling. No information means moving on to the next place in the search results.

Provide all guests with more information when they are planning their travel and they are more likely to choose you.

2 Wheelchair Beach

Not a large investment

No place is accessible to everyone. For most people, there will be one or two must-haves when they are searching for tourism accommodation, activities and events.

Our research shows that 67% of people cannot find the information they need when planning travel and 80% consider the helpfulness of staff as a key factor in accessibility.

You do not need to embark on a high budget program, just share more information about what exists at your property now.

3 Plane Sky

A smart business decision

A commitment to accessibility gives you access to more of the market. The accessible tourism market is loyal and growing.

You will secure more bookings by extending your focus. Let more people know more about you and choose you when planning travel.

4 Bus Tour

The right thing to do

Taking care of others and offering equal services to everyone is the right thing to do. Almost everyone will have someone in their life who will benefit from an easier way to find travel options that are accessible for them.

This may be a friend or family member with disability, ageing parents or grandparents, someone recovering from an accident who has limited mobility, or someone with a chronic illness that limits them in some way.

Accessible and inclusive travel is about equality. It is about doing the right thing to ensure everyone can easily find places to stay and things to do.

GET UP AND RUNNING FAST

Our Toolkit, training and help centre give you everything you need to succeed in the accessible tourism market

Toolkit

Your Travel For All Toolkit contains all you need to create an Accessibility Statement for your tourism property.

Follow through the Toolkit step-by-step.

You will create a detailed statement, hosted on Travel For All, that you can link to from your website and in marketing materials.

Training

Training is available from Travel For All

You and your team can undertake training to better understand disability and accessible tourism.

You can manage the training progress of your team online.

Help Centre

Access a comprehensive Help Centre.

This takes you through the processes, step-by-step, to work through the Toolkit to create your Accessibility Statement, and set up training.

See exactly how to do everything in the Help Centre, including marketing to the accessible travel market.

We will help you every step of the way

Once you decide to get started, here is what will happen

  • Your account will be set up on Travel For All
  • We will email you and show you what to do first
  • Our Help Centre articles will show you exactly what to do, and in what order (including step-by-step videos)
  • You will very soon have a brand new Accessibility Statement on Travel For All, that you can link to from your website, listing sites and anywhere else you like
  • You will save time by having all the information you need to answer the enquiries you receive from people with specific needs
  • You will get a good feeling from knowing you are doing the right thing to help many many people
  • Your guests will be happier, knowing what to expect when they arrive
  • Your property will appeal to a larger section of the available market. Get ready to welcome more guests!

FAQs

We get it. We know money is tight, which is why we have put together a range of plans and add-ons to suit different businesses and different budgets.

We have made the Accessibility Toolkit available with three payment options. You can pay in full and save 15%, or pay instalments over 4 or 12 months.

Visit the pricing page to see all the options.

Your Accessibility Statement is valuable and can be used to make your marketing and communications stand out. You can share your Accessibility Statement link, or the accessibility detail PDF to:

  • help with booking and reservation enquiries
  • promote on your social media channels
  • link to on business cards, flyers and brochures
  • reference in print and digital advertising
  • give travellers the information they need no matter where they find you, by including a link on other directory listings

Your Accessibility Statement hosted on Travel For All includes the facility for travellers to leave reviews. This provides a central place for reviews and feedback on accessibility and inclusive travel.

Minimum access standards do not guarantee accessibility.

Read a summary here of some of the issues, including a link to a more detailed article.

At Travel For All our philosophy extends beyond compliance. It also extends to people who will never be considered under regulations.

We are looking at anyone with accessibility needs, whether due to age, disability, accident or illness. It may be temporary or permanent. There may be just one thing they need in place to be able to visit you, or they may have a range of access needs. Their limitations may be mobility, sensory or communication.

We also believe that the term "fully accessible" is meaningless. Accessible to who? Everyone with accessibility needs is different and has specific needs. You are unlikely to find any place that is fully accessible to everyone.

Don't panic! If you are ok filling in online forms, then this is pretty straightforward.

Our Help Centre includes articles taking you through the process step by step. This includes screenshots and videos to show you exactly what to do on the screen.

If you really don't want to do the technical aspects once you have completed your checklists, then we are able to do that for you if you purchase the White Glove Service add-on. Just send us your checklists and photos and we will do the rest.

Learn more about the White Glove Service and other add-ons. 

Of course this will depend on the type and size of your business.

You will find that you can complete a large part of the checklists at your desk, based on everything you know about your business. You then need to walk around the property to take photos (and video if you like), and take some key measurements.

For small businesses, for example a boutique hotel or B&B, allocate 3-4 hours to do everything well.

We know the time investment will be worth it for you. All marketing takes some time and energy, and this is no different.

We can help you save some time. Once you have completed your checklists, we can upload everything to Travel For All if you purchase the White Glove Service add-on. Just send us your checklists and photos and we will do the rest.

Learn more about the White Glove Service and other add-ons. 

No, not at all.

We expect that many businesses will have some photos already that are used for a standard listing. You will need these photos to upload to your page on Travel For All. They show in a slideshow at the top of you page.

For the Accessibility Statement, we ask that you take photos to illustrate the information you are sharing about your property. For example, show the bathrooms available to visitors and guests, show the parking area, show the entrance to your building. You are able to share as many images as you like in relation to the accessibility of your property.

How do you handle enquiries at the moment about accessibility?

Does every staff member know every piece of information and able to help every traveller with all the answers?

For most businesses, that is unlikely. Especially considering the need to employ casual staff in busy periods.

To best answer questions, you need to document and prepare your accessibility information and have it available for all enquiries.

Create your Accessibility Statement on Travel For All and having a full accessibility statement readily available will ensure no mistakes are made in what people are told.

This eliminates problems when guests arrive as they will know what to expect.

Adding "enquire about accessibility" on your website or marketing channels means that many people simply won’t bother, they don’t want to spend the time and go through the hassle. They will just move on and book somewhere else.

Making a commitment to accessibility by using Travel For All, will make you stand out.

We are an Australian company, selling globally.

You can be located anywhere in the world.

Your Accessibility Statement is valuable and wherever you are in the world you can share your Accessibility Statement and show your potential customers the information they need before they book with you.

You can share your Accessibility Statement link, or the accessibility detail PDF to:

  • help with booking and reservation enquiries
  • promote on your social media channels
  • link to on business cards, flyers and brochures
  • reference in print and digital advertising
  • give travellers the information they need no matter where they find you, by including a link on other directory listings

Your Accessibility Statement hosted on Travel For All includes the facility for travellers to leave reviews. This provides a central place for reviews and feedback on accessibility and inclusive travel.

Please note that our prices are in Australian Dollars.

No.

If you join now you pay for a lifetime of access to the Travel For All Accessibility Toolkit.

Even if we change our pricing structure at a later date, you will not be required to pay more.

You will only pay more if you choose to purchase additional services.

As more customers come on board we will create a directory of all the Accessibility Statements and promote this to our community of travellers with accessibility needs.

If you buy now, with the lifetime pricing, you will never be asked to pay listing fees in the directory. Your Accessibility Statement and associated images (plus standard listing info) will continue to be hosted on Travel For All and will be included in the directory for no additional cost.

We offer three payment methods that you can choose from at the checkout.

  • Credit card (via Stripe)
  • PayPal
  • Invoice

Payment by invoice then requires that you transfer the funds to our bank account. Your services will then be available to you. This option is currently only available to Australian businesses.

Guarantee

GUARANTEE

We understand that buying something new, and a little different, can be a risk.

That is why we are taking on the risk for you.

If you join us at Travel For All, have a look around and then decide this isn't the right direction for your business, then let us know within 7 days of purchase.

We will refund your purchase and cancel your subscription.

Note: This guarantee does not apply if your Accessibility Statement has been created and published on Travel For All.

Now is the time to share more information about you

Let your potential guests know that you can offer what they need

Are you ready to get started?

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